Follow the steps below to download the remote support software and how to get connected.
Download the software
to your computer:
A box will pop up, choose to Save File seen in the image below:
At the top right of your browser click the
Download Folder and open the file:
A warning might pop up as seen below. Click
Run and software will install.
Once installed the software will automaticly
open a window like the one below:
A prompt will appear once we try and connect.
You must click Allow for us to gain access.
Once you allow us access we will then be able to troubleshoot your issues.